The syllabus says that you should be able to:
understand the differences between batch processing, on-line processing and real-time processing.
You should have an understanding of a wider range of work-related IT applications and their effects, including:
- communication applications
- the Internet
- electronic mail
- fax
- electronic conferencing
- mobile telephones
- Internet telephony (VOIP) services
- publicity and corporate image publications
- business cards
- letterheads
- flyers
- brochures
- applications in manufacturing industries
- robotics in manufacture
- production line control
- applications for finance departments
- billing systems
- stock control
- payroll
- school management systems
- registration
- records
- reports
- booking systems
- travel industry
- theatre
- cinemas
- applications in banking
- Electronic Funds Transfer (EFT)
- ATMs for cash withdrawals and bill paying
- credit/debit cards
- cheque clearing
- phone banking
- Internet banking
- applications in medicine
- doctors' information systems
- hospital and pharmacy records
- patient monitoring
- expert systems for diagnosis
- applications in libraries
- records of books and borrowers
- issue of books
- the use of expert systems
- mineral prospecting
- car engine fault diagnosis
- medical diagnosis
- chess games
- applications in the retail industry
- stock control
- POS
- EFTPOS
- internet shopping
- automatic re- ordering
